The moment of truth [documento electrónico] : claims management in microinsurance / Kelly Rendek, Jeanna Holtz, Camyla Fonseca
Vimosewa’s resurgence [documento electrónico] : Increasing outreach and managing costs in a voluntary stand-alone microinsurance programme / Arman Oza, Aparna Dalal, Jeanna Holtz
Third party payment mechanisms in health microinsurance [documento electrónico] / Pascale Le Roy, Jeanna Holtz